Privacy Policy

Your privacy is our priority. This policy explains how we collect, use, and protect your information.

Last Updated: June 5, 2025
Effective Date: June 5, 2025
1

Overview

ConvertZero Inc. ("we," "us," or "our") operates ConvertZero.com, a platform providing advanced conversion tools, calculators, and data transformation services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We are committed to protecting your privacy and ensuring transparency in our data practices. This policy applies to all users globally, including those in the United States, European Union, and other international jurisdictions.

Important: By accessing or using ConvertZero.com, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

2

Information We Collect

2.1 Personal Information

When you create an account or use our services, we may collect:

  • Account Information: Email address, username, password (encrypted), and profile preferences
  • Contact Information: Name, email address when you contact us for support
  • Payment Information: Billing details for premium services (processed securely by third-party providers)

2.2 Tool Usage Data

To provide and improve our conversion tools, we collect:

  • Conversion History: Types of conversions performed, frequency of use, and tool preferences
  • Input Data: Data you input into our tools (stored locally in your browser until history is cleared)
  • Saved Configurations: Custom settings and preferences for tools (optional, user-controlled)

2.3 Technical Information

We automatically collect certain technical information:

  • Device Information: Browser type, operating system, device identifiers
  • Usage Analytics: Pages visited, time spent, click patterns, and feature usage
  • Network Information: IP address, location data (country/region level), and connection details
3

How We Use Information

Service Provision

  • • Deliver conversion tools and calculators
  • • Maintain user accounts and preferences
  • • Process transactions and payments
  • • Provide customer support

Service Improvement

  • • Analyze usage patterns and performance
  • • Develop new features and tools
  • • Optimize user experience
  • • Conduct research and development

Communication

  • • Send service updates and notifications
  • • Respond to inquiries and support requests
  • • Share important policy changes
  • • Deliver marketing communications (with consent)

Security & Compliance

  • • Detect and prevent fraud
  • • Ensure platform security
  • • Comply with legal obligations
  • • Protect user and company rights
4

Information Sharing

Our Commitment

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We only share information as described below.

Service Providers

We work with trusted third-party service providers who assist us in operating our platform:

  • • Cloud hosting and infrastructure providers
  • • Payment processors and billing services
  • • Analytics and performance monitoring tools
  • • Customer support and communication platforms

Legal Requirements

We may disclose information when required by law, such as to comply with subpoenas, court orders, or other legal processes, or to protect our rights, property, or safety, or that of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

5

Data Storage & Security

Local Data Storage

We provide options for local data storage to enhance your experience while maintaining your privacy:

Browser Storage

Tool data and conversion history are stored locally in your browser and automatically cleared when you delete your browsing history.

User Control

You have complete control over local data storage and can clear it at any time through your browser settings.

Security Measures

Encryption

All data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS protocols.

Secure Infrastructure

Our servers are hosted in secure data centers with physical and digital security measures, monitoring, and backup systems.

Access Control

Strict access controls ensure that only authorized personnel can access user data, and all access is logged and monitored.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy:

  • Account Data: Retained while your account is active and for up to 2 years after account deletion
  • Usage Analytics: Aggregated and anonymized data may be retained indefinitely for service improvement
  • Local Tool Data: Stored in your browser until you clear your browsing history
6

Your Rights

You have certain rights regarding your personal information. The availability of these rights may vary depending on your location and applicable laws.

Access & Portability

  • • Request access to your personal data
  • • Receive a copy of your data in a portable format
  • • View your account information and settings

Correction & Updates

  • • Correct inaccurate personal information
  • • Update your account details
  • • Modify communication preferences

Deletion & Erasure

  • • Request deletion of your personal data
  • • Delete your account permanently
  • • Clear local browser storage

Restriction & Objection

  • • Restrict processing of your data
  • • Object to certain data processing activities
  • • Opt out of marketing communications

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided in the Contact section. We will respond to your request within 30 days and may require verification of your identity to protect your privacy.

7

Cookies & Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized content.

Types of Cookies We Use

Essential Cookies

Required for basic website functionality, security, and user authentication.

Always Active

Analytics Cookies

Help us understand how visitors interact with our website to improve performance.

Optional

Preference Cookies

Remember your settings, language preferences, and customization choices.

Optional

Marketing Cookies

Used to deliver relevant advertisements and measure campaign effectiveness.

Optional

Third-Party Services

We may use third-party services that set their own cookies. These include:

Google Analytics

Website analytics and performance tracking

Payment Processors

Secure payment processing and fraud prevention

Support Chat

Customer support and communication tools

Cookie Management

You can control cookies through your browser settings or our cookie preferences center. Note that disabling certain cookies may affect website functionality.

8

International Users

ConvertZero.com serves users globally, including in the United States, European Union, and other international jurisdictions. We are committed to complying with applicable data protection laws.

United States Users

  • • Compliance with applicable state privacy laws
  • • California Consumer Privacy Act (CCPA) rights
  • • Virginia Consumer Data Protection Act (VCDPA) compliance
  • • Additional state-specific privacy protections

European Union Users

  • • Full GDPR (General Data Protection Regulation) compliance
  • • Lawful basis for data processing
  • • Enhanced user rights and protections
  • • Data Protection Officer contact information

Data Transfers

When we transfer personal data internationally, we ensure appropriate safeguards are in place:

Standard Contractual Clauses

EU-approved data transfer mechanisms

Adequacy Decisions

Transfers to countries with adequate protection

Additional Safeguards

Technical and organizational measures

9

Children's Privacy

Age Requirement

ConvertZero.com is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13 years of age.

Our Commitment to Child Safety

No Collection

We do not intentionally collect, store, or process personal information from children under 13.

Immediate Deletion

If we discover we have collected information from a child under 13, we will delete it immediately.

Parental Rights

Parents can contact us to review, delete, or refuse further collection of their child's information.

COPPA Compliance

We comply with the Children's Online Privacy Protection Act (COPPA) and similar international laws.

For Parents and Guardians

If you believe your child under 13 has provided personal information to us, please contact us immediately. We encourage parents to monitor their children's online activities and teach them about online safety.

Contact Us About Child Privacy
10

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons.

How We Handle Updates

Notification

We will notify users of material changes through email, website banners, or account notifications at least 30 days before changes take effect.

Effective Date

All updates will include a clearly marked effective date, and the previous version will be archived for reference.

Continued Use

Your continued use of ConvertZero.com after the effective date constitutes acceptance of the updated Privacy Policy.

Version History

Version 1.0 - Initial Privacy Policy
June 5, 2025

Previous versions of this policy are available upon request. Contact us if you need access to historical policy versions.

11

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to contact us using any of the methods below.

General Inquiries

Data Protection Officer

Response Time: Within 30 days